Last updated: August 2026
At ALVA Leather Co., we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains what information we collect, why we collect it, and how it is used.
Who we are
ALVA Leather Co. is a small artisan workshop based in Portugal, creating handmade leather accessories made to order.
For any questions regarding this Privacy Policy, please contact us at:
Email: hello@alvaleatherco.com
Information we collect
When you submit a bespoke request or contact us, we may collect:
- Name
- Email address
- Country (if provided)
- Vehicle make, model and year
- Photos of your key or key fob
- Leather and customisation choices
- Any additional information you choose to provide
If you place an order, payment will be handled through a secure third-party payment provider such as PayPal or Revolut. We do not store your payment details.
How we use your information
We use your information only to:
- Review your bespoke request
- Contact you regarding your order
- Prepare a quotation
- Arrange payment
- Produce your custom leather cover
- Provide order updates and shipping information
- Respond to customer support enquiries
We do not sell or share your personal information for marketing purposes.
Legal basis
We process your personal information because:
- you have requested information or a bespoke quotation;
- processing is necessary to fulfil your order; or
- you have given your consent.
How long we keep your data
We retain personal information only for as long as necessary to complete your order, comply with legal obligations, resolve disputes, and maintain business records.
Key photographs
The photographs you upload are used solely to design and manufacture your bespoke leather cover.
They are not published, shared or used for marketing without your explicit permission.
Cookies
Our website may use essential cookies required for the proper functioning of the site.
If analytics or other non-essential cookies are used, these will only be activated with your consent where required by applicable law.
Third-party services
We may use trusted third-party providers to operate our business, including:
- Website hosting
- Email services
- Payment providers (such as PayPal or Revolut)
- Shipping providers
These providers only receive the information necessary to perform their services.
Your rights
Under the General Data Protection Regulation (GDPR), you have the right to:
- access your personal data;
- request correction of inaccurate information;
- request deletion of your data where applicable;
- object to processing in certain circumstances;
- request restriction of processing;
- request a copy of your personal data.
To exercise any of these rights, please contact:
Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page.